Join our Fully Remote - Work From Home - Call Center Positions today! We are seeking motivated and professional individuals to join our virtual call center team. As an Independent Contractor, you will provide customer service support for well-known client programs, all from the comfort of your home. The clients we service are in the categories of roadside assistance, tech support, data entry, tax preparation, cruise line concierge and more. This role is ideal for self-starters who want the flexibility of choosing their own schedule while delivering excellent service. No experience required, training is provided.
Bilingual candidates are strongly encouraged to apply, as upcoming openings require bilingual support.
All applicants are welcome, multiple positions open!
Responsibilities:
Handle inbound and outbound customer calls in a professional manner
Handle email/chat conversations with customers
Assist customers with inquiries, account questions, billing, and troubleshooting
Provide excellent customer support by resolving issues quickly and accurately
Follow client program guidelines and performance standards
Maintain accurate records of interactions and update information as needed
Demonstrate strong communication and problem-solving skills
Requirements:
Must be 18 years or older and authorized to work in the U.S.
Access to a quiet, distraction-free home office space
Desktop or Laptop with Windows (No Mac or Chromebook)
Reliable high-speed, hard wired internet
USB headset
Ability to pass skills assessment
Ability to pass 7 year background check
Ability to complete client certification training
Benefits:
100% remote – work from home
Flexible schedule – choose your own hours/days
Opportunity to service well-known brands
Growth opportunities within the virtual call center industry
Support from our IBO team to guide you through the registration process
Compensation:
Independent contractor position (1099)
Pay varies by client program (typically $12–$22 per hour)
Incentives an bonuses based on performance
About Us:
We are an Independent Business Owner (IBO) partnered with the Arise® Platform. Our mission is to provide reliable customer support solutions while giving agents the freedom to build their own schedules and grow professionally.
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