Medical Records, Scheduler, Receptionist, Admin, Office Manager, (Central Fl)

Winter Garden, Fl 34787
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Doctors Pain Managment
1/11/2022 - Present
Kissimmee, Fl
Owner: Dr. Webster

Administrative Assistant / Front Desk Receptionist - I started out by answering the telephones, checking in and out the patients, scheduling appointments, filing, pulling the patients charts for the following day. Naming the faxes and dropping into the patients online charts. Pulling medical records for the patients. January 2023 my job duties changed to Assisting my doctors wife to include separating the mail from normal mail and checks we received naming the different accounts. I scanned these accounts into the G drive and forward to the billing department. I also make the deposits online banking. After my deposits are completed and the mail has been sent to billing I do my filing. Process payments for conferences, final settlements and pip suits. Software programs used for my daily work:
E Clinical Work 12 & Google Chrome.

G and G Fleet Services
3/16/20 - 7/29/21
Kissimmee, Fl
Vice President: Chad Parker

Administrative Assistant - I worked with the parts department and when there was a price change I would update the computer in our inventory with the new amounts. I prepared invoices on the equipment we were getting ready to service and email to the contractor for an approval for the amount we are charging for the repairs. Once I received the approval I would schedule the service on the daily calendar and a service technician would be scheduled for that service. I was responsible to transfer money to each service technicians company credit card and make sure the receipts that are turned in matched up to the amount that was being spent and break the expenses down by the work orders by each day. I also kept up with each service technicians daily hours and keyed in on a spread sheet. I turned these hours into the office manager to make payroll for the week. At the end of the week I gave our Vice President a spreadsheet tracking the weekly amount of money spent on each company credit cards, the service technicians hours and the mileage on the vehicles broke down by the day. I also matched up the purchase orders with the vendor invoices for payables making sure the parts ordered matched up and the total on the invoices were correct. Once paid I then would file away in our closed files.

Bogin Munns and Munns
7/29/19 - 2/14/20
Orlando, Fl
Office Manager: Mary Jonas

Bookkeeping Clerk - I process the Attorneys time slips, Pre bills and cost request. I write up the deposit slips, process credit card payments, process the Firm Calendar and email to the Attorneys, clean up the closed files, process trashpi, key in the cost for certified mail to the clients account. Print out the Trust details. This is done in Perfect Practice Case Management and Perfect Practice Scheduler.

Diversified Underground Services 7/24/17 - 3/25/19
Orlando, Fl 32808
President: Fernando Torres

Office Manager - Managed daily activities in the office: Accounts payables and receivables, processed weekly payroll, printed out payroll checks, filing. I scheduled services for the company trucks and kept a spreadsheet on each vehicle tracking the driver, mileage and date of last services. I signed for incoming packages and dispersed to the right department. I kept up a spread sheet on all the subcontractors general liability insurance and workman’s compensation. I collected gas and miscellaneous receipts daily from all the employees and log their expences on a spread sheet and generate a monthly expense report. I ordered office supplies and fuel cards for new employees. I also processed new employees applications.

MasTec 1/7/15 - 7/21/17
Winter Garden, Fl 34787
Area Manager: Doug Gordon Office Manager: Jeanne Soto

Clerical Support - Processed new work orders for KCD's and IPC's by pulling the work orders from the Doc Box made copies of the prints, cup sheets and permits then put into three file folders and handed out to the Placing, Splicing and filed the Master copy in the open file drawer. Processed Finals and As Build's by making sure all the LMR's have been approved and all the billing matches up to the As Built Report. Processed Payroll, Purchase Orders, Filing, Print out the Daily Log Sheet, Snap Shots for the Supervisors and Scan in documents.

Salzmann Law Firm
02/17/14 - 10/9/14
Winter Park, Fl 32789
Attorney: Carolyn Salzmann

Medical Records Clerk - Call clients health providers requesting medical records from their date of service. Fill out HIPPA forms with the client and provider's information and what I am requesting for records. Updating the medical tab in Trial works with the bill statement totals, uploading the records under the provider I requested records from via fax or email. Scanning in documents, answer the telephone

Winter Park Recovery Center
02/18/13 - 01/23/14
Winter Park, Fl 32789
Owner: Bob Nies
Office Manager: Kenney Cooner

Receptionist Front Desk and Check Out and Checked in and out patients using Mac Practice MD software. Collected money from patients and recorded in Acorn. Pulled patient charts and verified appointments for the following business day. Called in prescriptions for the patients. Called insurance companies for pre-authorization for patient's prescriptions. Wrote up six month maintenance aftercare contracts for patients whose original contracts ran out but still needed treatment. Processed patients by putting their contracts and personal information in a three inch binder we call a chart and keyed in Mac Practice MD the patient's information.

Physiatric Pain and Medical Rehab Clinic, P.A
11/08/10 - 09/14/12
Orlando, Fl 32811
Doctor Nnamdi Nwagogwugwu
Director: Felita Nwaogwugwu

Receptionist Front Desk and Check Out and Checked in and out patients using EClinical software. Processed self pay patients by credit card or cash. Gave patients package to fill out (PIP, Private Insurance, or Workers Compensation). Called Attorney for Letter of Protection for patients who had no money. I gathered up patients medical records per request from either an Attorney or another Doctor's office and faxed over with the invoice. Scheduled appointments for new and returning patients. Scheduled appointments for Independent Medical Evaluation, Nerve Conduction Study, Peer Reviews and Depositions, invoiced IME's, Peer Reviews and Depositions. Faxed EMG reports and the Doctors notes to either One Call Medical, Med focus, and to the referring Doctor. Scanned in all documents in the patients chart (prescriptions, physical therapy reports, receipt of payment made, outside medical records, referrals, photo ID and insurance cards). Made up spread sheets using Excel. Made up brochures and holiday flyers in Microsoft publisher. Faxed to the insurance companies the Notification of Initial Treatment signed by the Doctor and the Patient. Processed Final Narrative Packages for the Attorney's so they can close out the patient's file and settle the claims. End of the business day I printed out the Daily Report. Rescheduled the no show patients and verified the patient's appointments for the following day.

Computer Experience:
Microsoft Word, Microsoft Office, Microsoft Publisher, Excel, IMS, E Med, Act, Power Point, Quick Books, Adobe Photo Shop, Fireworks, E Clinical, Mac Practice MD, Acorn , Onco EMR Scheduler, Trial Works, Oracle and Doc Box. Perfect Practice Case Management and Perfect Practice Scheduler.
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post id: 7747052332



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